Privacy Policy

When you use Dogeprint's services, we may collect the following types of information:

Personal Information: Including your name, email address, phone number, company name, and job title, collected when you register an account or submit an inquiry.

Order Information: Including shipping addresses, product specifications, design files, payment details, and order history, used to process and fulfill your Print on Demand orders.

Device Information: Including your IP address, browser type, operating system, device identifiers, and access timestamps, collected automatically through logs and analytics tools.

We use the information we collect for the following purposes:

Order Processing: To process your custom production orders, including sampling, manufacturing, quality inspection, and shipping.

Customer Service: To respond to your inquiries, handle after-sales issues, and send order status updates.

Marketing Communications: With your consent, to send you product updates, industry news, and promotional offers. You may unsubscribe at any time.

Service Improvement: To analyze usage data to optimize website experience, improve product quality, and enhance service efficiency.

We do not sell your personal information. We may share your information with third parties in the following circumstances:

Logistics Partners: To fulfill order deliveries, we share necessary information such as shipping addresses with our logistics partners (e.g., DHL, FedEx, SF Express).

Payment Processors: Payment information is transmitted via encrypted channels to PCI-DSS certified payment service providers. Dogeprint does not store your complete payment card details.

Legal Requirements: We may disclose relevant information when required by law or to protect the legitimate interests of Dogeprint and its users.

We use cookies and similar technologies to:

- Maintain your login session and session information

We implement industry-standard security measures to protect your information, including:

- SSL/TLS encrypted transmission

You have the following rights regarding your personal information:

Right of Access: You may request a copy of the personal information we hold about you.

Right of Rectification: You may request correction of inaccurate or incomplete personal information.

Right of Erasure: You may request deletion of your personal information, except where retention is required by law.

Right of Data Portability: You may request your data in a commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 business days.

Dogeprint's services are intended for business users and individuals aged 18 and above. We do not knowingly collect personal information from minors under 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete such data.

We may update this Privacy Policy from time to time to reflect business changes or legal requirements. Significant updates will be communicated through website announcements or email notifications. Your continued use of our services constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or need to exercise your data rights, please contact us through:

- Email: [email protected]